Every business owner has to cooperate with a reliable freight forwarder in order to maintain the stable functioning of the supply chain. When the sales are growing, it’s necessary to engage more trucks and accelerate the delivery process. Sooner or later, you face the necessity to change a logistics manager. If you do not do it, you may experience significant financial losses or even lose your clients. How to understand that it’s time to look for another carrier? Below you find the list of indicators you should pay attention to.
No matter whether you produce bags or distribute fresh meals, your task is to deliver parcels on time. If your clients have to wait for their orders for ages, they definitely will look for another variant. Moreover, if you need new supplies but can’t be sure you get them on time, you can’t organize your manufacture. Delays are able to spoil any business. Thus, if you notice that your current freight forwarder is more and more prone to delays, you should start looking for alternatives.
It’s up to you to control the process of transportation. If it’s impossible to contact logistics managers when you need to clarify something or add changes to the order, it means you may find a better forwarder.
When it comes to a really good carrier, you may experience various methods of communication. You can call, text, or email the managers. Moreover, you are to get answers as soon as possible. The greater part of modern logistics firms offers tracing apps. They allow you to always know where your cargo is and when it’s going to arrive.
Your items should be delivered intact. It’s an obligatory condition every freight forwarder should follow. If your boxes are often damaged or the goods are spoiled, it means the carriers are not able to provide necessary transportation conditions. Then, you have to change a logistics broker.
Outdated methods of freight forwarding
Nowadays there are copious ways to deliver cargo from one point to another. If the carriers avoid implementing innovations, they do not want to develop. The process of transportation becomes more complicated and time-consuming.
Cargo insurance is a must. Yet, the standard plan doesn’t cover all the possible cases. If your broker is against better coverage plans, you should think twice before placing an order.
If you do not like changes and you are not fond of the idea to alter carriers all the time, there is a perfect solution for you. It’s necessary to choose a logistics company that is able to meet the needs of your business and can adjust to possible alterations in its functioning.
Nowadays there are lots of both local and international carriers. Logistics companies differ in type and size. It’s necessary to take into account what type of shipping they deal with, whether they provide warehousing options or not, and whether they are able to cope with extra urgent or non-standard shipments.
So, logistics is a crucial element of a successful business no matter how large it is. Finding your ideal freight forwarder is a must if you want to promote and develop your brand.